changingminds.org

How we change what others think, feel, believe and do

 

Disciplines

 

Techniques

 

Principles

 

Explanations

 

Theories

 

 

Home

 

Blog!

 

Quotes

 

Guest articles

 

Analysis

 

Books

 

Help us

 

Links

 

 

Please help
and share:

 

Listen to the inner person

 

Techniques Listening > Listen to the inner person

Needs | Beliefs | Values | Goals | Emotional intelligence | Preferences | See also

 

Listening to the inner person means listening for specific signals within what they say and do that indicate their deeper motivations.

Needs

Listen to their needs, including statements they make about themselves, about safety, about belonging, etc. Listen to needs, wants and likes.

For example, if they say 'I like working here' then this is a statement about belonging.

Beliefs and models

Listen for beliefs, assumptions and other leaps. Listen for assertions of truth that the make. Watch for their reactions to the ideas of others.

For example, if they say 'This will make it work' then they are making assumptions about how things work.

Values

Listen for ‘musts’, ‘shoulds’ etc. that indicate their values. Listen for judgment, especially of others.

For example, if they say 'That is wrong' then this indicates that they have a right-wrong value about this domain.

Goals

Listen to what is being done and seek to find the stated goal that is driving action. Distinguish goals from needs: goals are set to achieve needs.

For example, if they say 'I am going to visit RHR tomorrow'  then ask what purpose that visit will achieve and what objective or goal will be achieved by the visit.

Emotional intelligence

Listen for their level of emotional intelligence, for example in whether they just react or are aware of and control their own emotions. Their level or emotional control may be evident in speech, whether it is lack of control, over-control or comfortable acceptance.

For example, if they say in a reasonably level tone 'I feel annoyed by that' they are demonstrating awareness of their emotions and also control.

Preferences

Look for the preferences and biases that they show. For example, if they say 'Let's look at the big picture' then this may indicate a preference for ideas and large-chunk viewpoint rather than diving into the tactical detail.

See also

 

 

More Kindle books:

And the big
paperback book


Add/share/save:


 

 


Save the rain


 

 


SalesProCentral

 

Contact Caveat About Students Webmasters Awards Guestbook Feedback Sitemap Changes

 

 

Quick links

Disciplines

* Argument

Brand management

* Change Management

Coaching
+
Communication

Counseling

Game Design

+ Human Resources

+ Job-finding

* Leadership

Marketing

Politics

+ Propaganda

+ Rhetoric

* Negotiation

* Psychoanalysis

* Sales

Sociology

+ Storytelling

+ Teaching

Warfare

Workplace design

 

Techniques

+ Assertiveness

* Body language

* Change techniques

* Closing techniques

+ Conversation

Confidence tricks

* Conversion

* Creative techniques

* General techniques

+ Happiness

+ Hypnotism

+ Interrogation

* Language

+ Listening

* Negotiation tactics

* Objection handling

+ Propaganda

* Problem-solving

* Public speaking

+ Questioning

Using repetition

* Resisting persuasion

+ Self-development

Sequential requests

Stress Management

* Tipping

Using humor

* Willpower

Principles

+ Principles

Explanations

* Behaviors

+ Beliefs

Brain stuff

Conditioning

+ Coping Mechanisms

+ Critical Theory

+ Culture

Decisions

* Emotions

Evolution

Gender

+ Games

Groups

+ Identity

+ Learning

Meaning

Memory

Motivation

+ Models

* Needs

+ Personality

+ Power

* Preferences

+ Research

Relationships

+ SIFT Model

+ Social Research

Stress

+ Trust

+ Values

Theories

* Alphabetic list

* Theory types

 


  Changing Minds 2002-2013

  Massive Content -- Maximum Speed

TOP