changingminds.org

How we change what others think, feel, believe and do

 

Disciplines

 

Techniques

 

Principles

 

Explanations

 

Theories

 

 

Home

 

Blog!

 

Quotes

 

Guest articles

 

Analysis

 

Books

 

Help us

 

Links

 

 

Please help
and share:

 

Explaining

 

Techniques > Conversation techniques > Excuses > Explaining

Description | Example | Discussion | See also

 

Description

When accused of some misdeed, explain who was there, what happened, what you did and why you did it.

This often best done in a tone of patient helpfulness, tinged with indignation at being accused. Some situations may work better with more righteous anger, but beware of triggering your accuser into an entrenched position.

If you were not involved, then explain what you were doing at the time. Understand the other person's real reasons for accusing you and add explanation that will help them accept that you were not involved.

If you were involved, seek to reduce your culpability, perhaps showing yourself as a bystander or how you were forced to do what you did. It can help to offer an explanation before you are questioned, although beware of this making you seem guilty.

When explaining, seek to ensure your story is consistent and without internal contradictions.

Example

A person is accused of stealing food. They plead forgiveness by saying that they were hungry and had no money.

A student arrives late for a class and says 'Sorry, the first bus was full and then the next one was late.'

Discussion

We all have a need to explain and will often offer an explanation when none is requested. This can give the accuser more fuel for challenge than it does provide excuse for your actions. This is worth remembering when you try to explain away something you have done, as you may be able to better get away with it by saying nothing!

On the other hand, offering an early rationale positions you as being honest and open, without the other person having to press you for information.

Explanation can use any of many different types of reasoning. The main test of success is that it makes sense, particularly to the other person.

See also

Distraction, Explain, Cause-and-Effect Reasoning

 

 

More Kindle books:

And the big
paperback book


Add/share/save:


 

 


Save the rain


 

 


SalesProCentral

 

Contact Caveat About Students Webmasters Awards Guestbook Feedback Sitemap Changes

 

 

Quick links

Disciplines

* Argument

Brand management

* Change Management

Coaching
+
Communication

Counseling

Game Design

+ Human Resources

+ Job-finding

* Leadership

Marketing

Politics

+ Propaganda

+ Rhetoric

* Negotiation

* Psychoanalysis

* Sales

Sociology

+ Storytelling

+ Teaching

Warfare

Workplace design

 

Techniques

+ Assertiveness

* Body language

* Change techniques

* Closing techniques

+ Conversation

Confidence tricks

* Conversion

* Creative techniques

* General techniques

+ Happiness

+ Hypnotism

+ Interrogation

* Language

+ Listening

* Negotiation tactics

* Objection handling

+ Propaganda

* Problem-solving

* Public speaking

+ Questioning

Using repetition

* Resisting persuasion

+ Self-development

Sequential requests

Stress Management

* Tipping

Using humor

* Willpower

Principles

+ Principles

Explanations

* Behaviors

+ Beliefs

Brain stuff

Conditioning

+ Coping Mechanisms

+ Critical Theory

+ Culture

Decisions

* Emotions

Evolution

Gender

+ Games

Groups

+ Identity

+ Learning

Meaning

Memory

Motivation

+ Models

* Needs

+ Personality

+ Power

* Preferences

+ Research

Relationships

+ SIFT Model

+ Social Research

Stress

+ Trust

+ Values

Theories

* Alphabetic list

* Theory types

 


  Changing Minds 2002-2013

  Massive Content -- Maximum Speed

TOP