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Issue Log

 

Disciplines > Change ManagementThe 4D Change Project Framework > Documents > Issue Log

Description | Template | See also

 

Description

Definition: An issue is a risk that has occurred. In other words it is something undesirable and which generally requires action outside of planned activity and hence may be a threat to timescales.

Issues are typically a standing item on management meeting agendas. They typically form the majority of discussion and hence require careful management in meetings.

The status of the issue may be flagged as a number (eg. 1 to 5), a simple statement or Red/Amber/Green (RAG). RAG is a popular format as the color is highly visible and and typically flags :

  • Green: Under control. Limited impact.
  • Amber: Causing local problems but still under control. Discuss.
  • Red: Escalate. Needs support from above or other areas.

Template

 

Ref Originated (Person/Date) Issue Analysis Status Action (Owner/Date)
           
           

Notes

As with the Risk Register, this is a relatively simple form and some people use considerably more columns.

  • Analysis can include consideration of spread of impact, manageability and other factors.
  • Status can include indication of changes over time (eg. GAA for RAG status in past, present and future).
  • Action can include progress updates.

See also

Risk Register

 

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