Name |
Description |
Active listening |
Listening in a way that demonstrates interest and encourages continued
speaking. |
Appreciative listening |
Looking for ways to accept and appreciate the other person through
what they say. Seeking opportunity to praise. Alternatively listening to
something for pleasure, such as to music. |
Attentive listening |
Listening obviously and carefully, showing attention. |
Biased listening |
Listening through the filter of personal bias. |
Casual listening |
Listening without obviously showing attention. Actual attention may
vary a lot. |
Comprehension listening |
Listening to understand. Seeking meaning (but little more). |
Content listening |
Listening to understand. Seeking meaning (but little more). |
Critical listening |
Listening in order to evaluate, criticize or otherwise pass judgment
on what someone else says. |
Deep listening |
Seeking to understand the person, their personality and their real and
unspoken meanings and motivators. |
Dialogic listening |
Finding meaning through conversational exchange, asking for clarity
and testing understanding. |
Discriminative listening |
Listening for something specific but nothing else (eg. a baby crying). |
Empathetic listening |
Seeking to understand what the other person is feeling. Demonstrating
this empathy. |
Evaluative listening |
Listening in order to evaluate, criticize or otherwise pass judgment
on what someone else says. |
False listening |
Pretending to listen but actually spending more time thinking. |
Full listening |
Listening to understand. Seeking meaning. |
High-integrity listening |
Listening from a position of integrity and concern. |
Inactive listening |
Pretending to listen but actually spending more time thinking. |
Informative listening |
Listening to understand. Seeking meaning (but little more). |
Initial listening |
Listening at first then thinking about response and looking to
interrupt. |
Judgmental listening |
Listening in order to evaluate, criticize or otherwise pass judgment
on what someone else says. |
Partial listening |
Listening most of the time but also spending some time day-dreaming or
thinking of a response. |
Reflective listening |
Listening, then reflecting back to the other person what they have
said. |
Relationship listening |
Listening in order to support and develop a relationship with the
other person. |
Sympathetic listening |
Listening with concern for the well-being of the other person. |
Therapeutic listening |
Seeking to understand what the other person is feeling. Demonstrating
this empathy. |
Total listening |
Paying very close attention in active listening to what is said and
the deeper meaning found through how it is said. |
Whole-person listening |
Seeking to understand the person, their personality and their real and
unspoken meanings and motivators. |