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Note that the star ratings here are much stricter than Amazon's

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 Brilliant--Best in class
 Excellent--significant stuff
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Buy Me

Peter Coleman, The Five Percent, Public Affairs, Philadelphia, 2011

There are many conflict that can be solved by normal methods. Here's what you can do for the intractable 5%. A brilliant and practical book.. 

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Buy Me

Kimberlee K. Kovach, Mediation, Principles & Practice, West, 1999

A detailed description of the stages of mediation from Professor Kovach. A useful textbook.

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Buy Me

William Ury, The Third Side, Penguin Books, NY, 2000

The definitive book on mediation from the co-author of Getting to Yes and other books. Ury describes ten roles anyone can play when they find themselves between two warring parties.

See also the review of this book.

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