How we change what others think, feel, believe and do |
Empathy Close
Disciplines > Sales > Closing techniques > Empathy Close Technique | How it works | See also
TechniqueEmpathize with them. Feel what they feel. Walk a mile in their shoes. Understand their situation completely. Then, when they are empathizing back, you decide like they would decide. You can even talk about yourself, using 'I' instead of 'you'. Also empathize with the product you are selling and bring this into the equation. Be a match-maker in bringing this great product to a worthy customer. Examples
How it worksThe Empathy Close works by first harmonizing yourself with them and then, when you feel what it is like for them to close, they naturally come along with you. Done well, you will close at the exactly the right moment and for exactly the right reasons for them, and they will come back again and again. The Empathy close is also called the Love Close. If you love the product you are selling and love your customers, you will be a truly great salesperson. See also
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Site Menu |
| Home | Top | Quick Links | Settings | |
Main sections: | Disciplines | Techniques | Principles | Explanations | Theories | |
Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help | |
More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes | |
Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate | |
| Home | Top | Menu | Quick Links | |
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